View Damage Photos  (213)

• The View Damage Photos feature allows the customer to send pictures of damage to you through the Claims Scheduler Phone App. This eliminates that hassle and time consuming method of having to transfer the photos from a text message or email.
  • In order to do this, the customer will have to download the Claims Scheduler app to their phone..
• Once the Claims Scheduler app is installed on the customer’s phone, they will be able to take pictures with the app’s camera or upload photos from their phone’s gallery.
  • After the customer has taken and/or uploaded the damage photos, you will get an email stating your Customer has uploaded their damage photos.
• Open the Customer’s Info Page and click on the View Damage Photos button at the top center of the screen.
• Click on the Download Photos button to download a zip file of the damage photos.
• Save the file to your computer.